The Real Estate Industry's Only Next-Gen, AI-Enhanced Platform That Automates:
- Maintenance
- Turns
- Renovations
- Call Center
FacilGo’s all-in-one, next-gen, AI-enhanced platform reduces maintenance costs, speeds turn times, enhances the resident experience, revolutionizes your call center, and improves ROI on capital investments.
TRUSTED BY LEADING MULTIFAMILY, SINGLE-FAMILY, AND STUDENT HOUSING OPERATORS
At FirstKey Homes, we strive to deliver great service to our residents. FacilGo has allowed us to improve our resident experience while achieving a reduction in maintenance costs. Furthermore, FacilGo’s ability to integrate flexibly with our processes and scale to support our nearly 53,000 homes has been critical to this mission.
With FacilGo, we've been able to execute inspections with photos on all of our renovations immediately after they're completed. We now know exactly what finishes, appliances and amenities are in each unit. Without this accurate information we wouldn't be able to price them as well as we do now - that's why FacilGo is critical for our business.
FacilGo’s Renovations software has been a game-changer for Anterra. It has streamlined our process, saved us money, and provided valuable data insights. We’ve seen significant improvements in efficiency and cost-effectiveness since implementing it.
FacilGo's Call Center Assist streamlines service request management by automatically triaging incoming calls and text messages. This frees up our staff to focus on more complex issues and ensures that emergency situations are escalated and addressed promptly. By providing consistent, 24/7 support, FacilGo's AI helps us deliver exceptional service to our residents, leading to increased satisfaction and higher renewal rates.
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Reduce Maintenance Costs by up to 35%
- Schedule and route staff and vendors more efficiently
- Centralize performance management through configurable dashboards
- Track all staff, supplier and resident communications inside the work order
Increase Staff and Resident Satisfaction
- Quick resolution of WOs reduces resident churn
- Mobile app that works offline or with poor connectivity
- Eliminate the mundane to increase staff productivity
Manage Your Renovation Investments and Capital Spend
- Track and manage simultaneous renovation projects across multiple properties via dashboards
- All communications with vendors tracked in the work order
- Forecast revenue impact of renovated units versus the classic units and measure actuals vs Pro-Forma in real time
- Use FacilGo Marketplace to ensure procurement compliance or use your preferred procurement process
Built-in Procurement Compliance & Spend Control
- Purchasing, services, bidding & invoice transactions linked together to eliminate manual steps & errors
- Products and services are purchased via the app to ensure procurement & spend compliance
- Minimize staff time wasted finding quality suppliers
- NTE thresholds and RFP tools to ensure competitive pricing
FacilGo Marketplace & Supplier Network
1,200+ Strong & Growing!
Scale from hundreds to tens of thousands of doors
- FacilGo supports you as you expand and grow
- Built with enterprise-grade scale and security, including SOC 2 certification
- Highly configurable with rich APIs to flexibly map to your processes and integrate with your systems
- Certified integrations with the leading PMS solutions
- World-class support model
See It In Action
Contact us for a demo and see how FacilGo can save you money and increase your operational efficiency.
