Author name: Ken Murai

Ken was VP Product Development and Client Management at OpsTechnology for 9 years, where he designed and developed the OpsTechnology product until the acquisition by RealPage in 2010. Ken has direct experience as an SFR portfolio operator as well as creating procurement organizations and managing strategic technology initiatives in the single-family and multifamily industry. Ken graduated from the University of California, Davis with a B.S. in Electrical Engineering, and an M.B.A. from the University of California, Berkeley, Haas School of Business.

Ken Murai

What Multifamily Can Learn From Single-Family Processes and Technology

In the ever-evolving landscape of property management, there are some valuable lessons to be learned from the single-family rental (SFR) market by multifamily (MF) owners and operators. This blog dives into the realm of maintenance processes and technology, shedding light on how MF operators can benefit from some of the practices employed by their SFR …

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How Maintenance Software Can Streamline Insurance Claims

How Maintenance Software Can Streamline Insurance Claims

In the single-family rental (SFR) and multifamily (MF) rental markets, insurance claims play a vital role in safeguarding property owners, managers and residents against unforeseen damages and losses. Managing insurance claims efficiently and accurately is of utmost importance to these parties. Property owners and managers strive to streamline and tighten the claims process to minimize …

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Top 5 Tools for Managing Renovations

Real Estate portfolios strive to increase asset value by pursuing renovations and other strategies. Yet the tools available to manage such strategies haven’t changed dramatically even as technology has continued to evolve. To understand the pros and cons of the various available tools, one needs to understand the key criteria considered to renovate. Then, one […]

Top 5 Turn Issues and How to Solve Them

What a Summer!! Turns are behind us and now, it’s time to assess what we did, how we did it, and how we can improve the process and resident experience for next time. Here at FacilGo®, we experienced a lot with property managers over these last few months and wanted to share some of that […]

Implementing Beneficial Software Is Easy with the Right Partner

The world is changing much faster than ever before, and those companies that are not continuously improving run the risk of being left behind. New software systems can provide more efficient ways to operate your business by integrating each step of the process (e.g. your inspections, work orders and purchase orders can be presented on […]