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Explore how AI is revolutionizing call centers by enhancing efficiency, reducing costs, and improving customer satisfaction. The Role of AI in Modernizing Call Center Operations Artificial Intelligence (AI) is playing a pivotal role in transforming call center operations. By automating repetitive tasks, AI allows human agents to focus on more complex issues requiring personal interaction, …

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The challenges affordable housing providers face can be demanding. Managing hundreds of work orders, tight budgets, navigating HUD’s new NSPIRE inspection regulations, and ensuring resident well-being is a lot to juggle. Legacy systems, outdated processes, and potential non-compliance fines can make these challenges even more daunting. How Tech Can Help with Pre-NSPIRE Inspections HUD’s new …

Tech’s Effect on the Challenges of Affordable Housing Read More »

Maintenance programs are a necessary but often costly aspect of property operations. Traditionally viewed as a cost center, a well-structured maintenance program can be transformed into a powerful tool for generating revenue and boosting resident satisfaction. Here we explore a paradigm shift in property maintenance, highlighting key strategies to unlock the hidden ROI potential within …

Find the Hidden Profit Potential Within Your Maintenance Program Read More »

Managing your maintenance process across disparate applications is clunky and inefficient. Not only do you have to hop between applications to manage the many moving parts of your maintenance process, but when it comes to analyzing your data, are you able to see how each part of your process works together? How do you gain …

Stop Reacting, Start Predicting: How FacilGo® Data Insights Revolutionizes Real Estate Maintenance Read More »

Does managing your multifamily property’s inventory and fixed assets feel like a constant battle? You’re not alone. Unnecessary purchases, lost warranty information, and inaccurate data can significantly impact your efficiency, bottom line, and budget planning. The High Cost of Disorganization Disorganized fixed asset management can create big time and money wasting issues. Imagine this: a …

Stop Wasting Money and Time: Master Inventory & Fixed Asset Management Read More »

If you deal with Affordable Housing, you are probably familiar with the inspection standards that go along with it. REAC (Real Estate Assessment Center) was created by HUD to impart Uniform Physical Condition Standards (UPCS) to ensure a dwelling is “decent, safe, sanitary, and in good repair”.  HUD has now re-examined REAC’s inspection standards and …

NSPIRE – New standards in affordable housing inspections Read More »

Let’s face it – traditional maintenance can feel like a never-ending chore. Reactive repairs, misdiagnosed emergencies, disorganized workflows, and inefficient communication leave everyone frustrated. Technicians are battling backlogs, managers are drowning in paperwork, and tenants are left waiting in the lurch. How can you overcome these recurring challenges? From Reactive to ProactiveShifting the focus from …

Maintenance Shouldn’t Be a Chore: Addressing pain points in your maintenance operations Read More »

Stop Seeing Red, Start Seeing Green: Turn Your Maintenance Into a Profit Center with FacilGo® When navigating the ever-evolving property management map, optimizing operational efficiency is paramount. Although impeccable resident comfort remains the cornerstone of maintenance, maximizing ROI from every facet of your operation is crucial for sustained success. Whether you use the 50% rule, …

Stop Seeing Red, Start Seeing Green: Turn your maintenance into a profit center with FacilGo Read More »