About Us
FacilGo is your comprehensive, next-gen, AI-enhanced solution for maintenance, turns, renovations, and call center. Our mobile-enabled maintenance and renovation solutions connect work orders, communications, procurement, services, bidding, project management, and invoicing into a single process, tying together every transaction into a unified database, all while syncing with your PMS and accounting software. For the first time, every step in the maintenance and renovations workflow, from work order creation to communications to paying vendors and resident chargebacks, is now tied together, eliminating manual steps and errors to improve staff efficiency, increase resident satisfaction, and maximize NOI and ROI.
Deployed at numerous properties across North America, the FacilGo platform supporting the Maintenance, Maintenance Plus and Renovations applications, is built for scale and security. Our smallest customers have less than 500 units yet we have proven our ability to scale with our largest customers that boast over 50,000 units. Fully SOC 2 compliant, our company processes and software are designed to grow with you as you scale. FacilGo delivers the industry’s highest levels of security and helps provide a great experience for your residents, directly impacting your bottom line with dramatically improved maintenance team efficiency, faster turns, and smarter renovations.
Our Story
In the early days of SaaS and procurement software, Ken Murai helped lead the efforts to create OpsTechnology, the leading procurement marketplace for multifamily, acquired by RealPage in 2008.
Several years later, Ken and another partner started a SFR home portfolio. While it was a small portfolio of 50 homes, over time Ken experienced firsthand the challenges of renovating and operating SFR properties. Getting quality maintenance work done on the rental homes was inefficient and extremely frustrating due to the lack of good technology solutions on the market. Suppliers were also frustrated by how difficult it was to grow their businesses and operate efficiently.
Ken realized that he could leverage his experience in proptech and as an SFR operator to build an innovative solution that would streamline distributed maintenance, turns and renovations for SFR, MF and Student Housing operators. With this solution, operators would save money and deliver a better resident experience and it would simultaneously help suppliers grow. Thus, FacilGo® was born.
The Team
Ken Murai
Founder & CEO
Ken Murai
Ken was VP Product Development and Client Management at OpsTechnology for 9 years, where he designed and developed the OpsTechnology product until the acquisition by RealPage in 2010. Ken has direct experience as an SFR portfolio operator as well as creating procurement organizations and managing strategic technology initiatives in the single family and multifamily industry. Ken graduated from the University of California, Davis with a B.S. in Electrical Engineering, and an M.B.A. from the University of California, Berkeley, Haas School of Business.
Brad Chandler
SVP, Sales and Operations
Brad Chandler
Brad was the Industry Principal responsible for driving sales and development of Yardi’s Procure to Pay solution. Prior to Yardi, Brad was VP of Product Management at SiteStuff until the acquisition by Yardi in 2007. Brad brings over 25 years of seasoned leadership in the SFR and MF property technology market. He has a degree in Mechanical Engineering from the Virginia Military Institute, a Masters in Engineering Management from St. Martins’ College, and a Masters in Business Administration from the University of Texas at Austin. Brad also served as an officer in the United States Air Force.
Rupesh Shah
VP, Engineering
Rupesh Shah
Rupesh is a passionate technical leader and has deep experience in building, maintaining, and scaling SaaS applications. Rupesh has served as a Director of Engineering at OpsTechnology, RealPage, and Xpanse and was instrumental in building, growing, and leading highly productive engineering teams. Rupesh graduated with a degree in Computer Engineering from Sardar Patel University, Vallabh Vidhyanagar, India and is now based in the San Francisco Bay Area.
Mike Speanburg
Sr. Director, Strategic Accounts
Mike Speanburg
Mike is the Senior Director of Strategic Accounts at FacilGo. With over 25 years of experience in the multifamily property management and real estate industries, Mike brings a deep understanding of the market to his role. Prior to joining FacilGo, he served as a National Sales Executive at Yardi Systems.
Mike is dedicated to providing clients with cutting-edge technology and exceptional support. He continually analyzes industry trends to ensure FacilGo's offerings meet the evolving needs of the multifamily sector. His expertise is instrumental in driving client growth and success.
Mike holds a Bachelor's degree in Business Administration, Management, and Operations from the University of Houston.
Lisa Bancroft
Director, Supplier Network
Lisa Bancroft
Lisa is a seasoned eProcurement leader with over two decades of experience driving supplier operations and integrations. Having led the third-party procurement platform team at HD Supply Facilities Maintenance for over a decade, she possesses a deep understanding of the industry. Her expertise expanded at Ops Technology and Procurement Partners, where she held leadership roles in vendor management and operations. Lisa holds a BA in Human Services Management from the University of Phoenix.
Laura Atallah
Director of Marketing
Laura Atallah
Laura is a dynamic marketing leader with over 20 years of experience driving growth and innovation in the Real Estate and PropTech industries. Her strategic expertise, honed through a substantial tenure at Yardi, positions her as a seasoned professional in the field. With a BA in English Literature and Theatre from Western New Mexico University, Laura brings a unique blend of creativity and analytical thinking to her Director of Marketing role where she guides FacilGo's marketing vision.
Shelby Jancin
Director of Operations
