Best-in-class Solutions for Multifamily, Student Housing and Single-family Rental Operators
FacilGo saves you time and saves your company money. Our comprehensive, industry-leading solutions solve the challenges of maintenance, turns and renovations for multifamily, student housing and single-family rental operators.
Optimize the return on your capital and renovation investment.
Robust planning & financial modeling for predictable ROI
Actuals vs pro-forma analysis to assess ROI in real time
Enhanced staff & vendor collaboration and efficiency
Vendor management & spend control
FacilGo Call Center Assist
AI-Enhanced Solutions for Better Call Center Service and Increased Cost Savings
FacilGo’s AI-enhanced solutions are transforming the way you interact with residents, streamlining operations, and enhancing resident satisfaction. Our AI-enhanced solutions can automate your staff’s repetitive tasks, provide 24/7 resident support, reduce operating expenses, personalize the resident experience, and escalate to human agents when appropriate.
Identify true emergencies to prioritize repairs and deploy on-call staff efficiently with different rules during the business day versus off-hours
Automate triaging, scheduling, and outsourcing to optimize your staff activities
Match and schedule the correct skillset to the job for in-house and 3rd party suppliers
Leverage AI detection to identify and automatically transfer calls with high anger potential or repeated live agent requests from the caller
Increase resident satisfaction through simplified request options: call, email, text, or submit via FacilGo's resident portal