Choose FacilGo for Best-in-Class Real-Estate Operations
Save time and money
Maximize ROI
The Problem We Solve
Materials and labor costs keep rising while residential operators need to reduce overhead. The traditional maintenance model is begging for an upgrade: the innovative and comprehensive FacilGo procurement and property operations platform.
Explore the Suite of FacilGo Solutions
Call Center Assist
Save on overhead and improve service with AI-enhanced call-center solutions
Resident Chargeback
Recover costs effortlessly with a transparent resident chargeback automation tool
Maintenance/Maintenance Plus
Improve operational efficiency with the only solution that completely streamlines upkeep
Capital & Renovations
Maximize ROI from capital investment
Products
Streamlined tools tailored for every property need. From maintenance to renovations — all in one platform.
Call Center Assist
AI-powered Call Center Assist from FacilGo streamlines operations to transform resident satisfaction.
Automate repetitive tasks, provide 24/7 resident support, reduce operating expenses, personalize the resident experience, and escalate easily to human agents.
The value you get with Call Center Assist
AI-driven chat over phone or text
Maintenance request prioritization
Automated escalation
Improved resident satisfaction
24/7 support
- Friendly AI chatbot guides residents through a maintenance request process
- Automatically prioritize emergencies and outsource after work hours
- Suggest at-home solutions for basic issues to reduce work orders
- Save time for admin team members to perform key tasks
- Eliminate duplicate service requests
Resident Chargeback Detection
AI-assisted detection of resident chargebacks to avoid paying for extraordinary damages.
Get an early start on ensuring occupants pay their fair share when you identify chargebacks during residency to make sure work order charges go where they belong.
How you save with Resident Chargeback Detection
Early detection
Clear communication
Accurate assessments
Faster execution
Efficient repayment
- Find, process, and charge residents for damages in a timely manner
- Increased likelihood and frequency of fair compensation
- Chargebacks are presented to the appropriate personnel for verification
- Ensures reasonable compensation for damages not covered by the lease
- Incentivize responsible occupancy
Maintenance and Maintenance Plus
The Maintenance and Maintenance Plus software solutions from FacilGo empower property owners to centralize, automate, analyze, and optimize everything about their maintenance, inspection, and turnover best practices.
Only FacilGo pairs full visibility on every transaction with a 35% drop in maintenance costs.
Everything you get with Maintenance and Maintenance Plus
Work Order Scheduling & Processing
Mobile Inspections
Dashboards for Dynamic Turns and Status Monitoring
Communications Tracking
Procurement Management
Exclusive FacilGo Supplier Network
Inventory management
Fixed Assets
Smart Scheduling and Routing
Maintenance Plus
Bid and Contract Management
Maintenance Plus
- Simplified scheduling and united communications
- Dashboard insights for faster worker orders
- Mobile app supercharges and staff/supplier efficiency
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Streamlined inspections and rich dashboards for even faster turns
(Maintenance Plus) -
Exclusive FacilGo Supplier Network access
(Maintenance Plus)
Capital & Renovations
Easily plan, model, execute, and evaluate your property projects with FacilGo Capital & Renovations software.
Our all-in-one platform guides your team through every step of renovations and capital projects, automated into a seamless user experience across web and mobile interfaces.
Here’s what you get with FacilGo Capital & Renovations
Advanced Planning & Financial Modeling
Mobile Inspections
Online Collaboration
More Efficient Execution
Real-time ROI Analytics
Spending Control
Bid to Contract Management
Rich Documentation
Invoice management
Procurement
- Compare results to planning numbers to hit ROI payback goals
- Interactive collaboration with supplies to track progress
- Intuitive renovation from planning to execution
- Advanced financial modelling and analysis
- Invoice management and procurement
Markets
Centralize and Automate Your Maintenance and Renovations Operations — In Any Real Estate Rental Market
These key rental markets can thrive with mobile based solutions and automated maintenance from FacilGo
- Multifamily: Automate maintenance, inspections, turns, and renovations
- Single-Family: Solve your distributed maintenance challenge
- Affordable Housing: Reach full compliance with NSPIRE readiness reduce mundane tasks by up to 70% to boost efficiency
- Student Housing: Automate inspections and ensure process compliance for mass turns every semester
