Author name: Laura Atallah

Laura is the Director of Marketing at FacilGo. She has over 20 years of marketing experience, with the majority of those years in the Real Estate / PropTech industry, including a long tenure at Yardi. She has a BA in English Literature and Theatre from Western New Mexico University.

Laura Atallah

Empowering Affordable Housing Organizations Through Technology: Streamlining Operations, Ensuring Compliance, and Saving Money

Managing affordable housing properties presents a unique set of challenges. Ensuring compliance with complex regulations like NSPIRE, controlling maintenance costs, and effectively managing a network of suppliers across a portfolio of properties can be a constant struggle. Technology can be a powerful tool for affordable housing organizations, streamlining operations, improving efficiency, and reducing costs. Here’s how …

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Don’t Let Renovation Challenges Hold You Back: FacilGo Capital & Renovations to the Rescue

The multifamily and single-family rental markets are tough. Between labor shortages and ongoing supply chain challenges, keeping up with renovations can feel impossible. But what if there was a way to streamline the process, gain better data transparency, and ultimately make smarter decisions? At FacilGo, we understand the pain points you face. That’s why we developed …

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It’s Not Too Early to Start Planning for Budget Season

Budget season doesn’t have to be a stressful scramble. Imagine a future where you leverage data to not only streamline the process but also gain a strategic advantage for your entire property management operation. Evaluating data can help determine which processes and vendors should be reevaluated to fit the changing needs of your organization. Below are a …

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Boost Resident Satisfaction: Why Your Call Center Needs AI

Let’s face it, Interactive Voice Response (IVR) systems can be the bane of a resident’s existence. Imagine calling about a leaky faucet, only to be met with a robotic voice that struggles to understand your request due to background noise or your accent. The frustration builds as you navigate a labyrinth of confusing menus, each …

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Using Technology to Streamline Your Multifamily Physical Due Diligence Process

You’ve identified a property investment opportunity with potential, but before finalizing the deal, a crucial step awaits: physical due diligence. This is your chance to peel back the layers and uncover the property’s true condition. Don’t be fooled by a fresh coat of paint – a deep dive into the building’s physical health is essential to …

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Blog Post: How Centralized Maintenance Drives NOI for SFR Operators

Single-family rental (SFR) operators across the nation face a common challenge: managing maintenance requests and repairs efficiently across dispersed properties. This logistical challenge can quickly impact your Net Operating Income (NOI) – the lifeblood of your business. But amidst these obstacles, there is a way to leverage the power of distributed maintenance hubs for greater efficiency, …

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Best Practices: Multifamily Maintenance Procurement

In the multifamily world, keeping tenants happy and buildings running smoothly is a constant balancing act. But there’s one area that can often be overlooked as a key player in this equation: procurement. What is Multifamily Maintenance Procurement? Simply put, procurement is the process of acquiring goods and services needed for your properties. In multifamily …

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Taming the SFR Maintenance Chaos: How FacilGo Brings Order to the Single-Family Rental Market

The Single Family Rental (SFR) market is alive and kicking. According to a recent study, it is said that the 2024 US SFR  market outlook “holds significant promise”. Some residents have even stated that a “maintenance-free lifestyle” is one of the attractions of living in an SFR property. So what does that mean for SFR maintenance …

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NSPIRE – New standards in affordable housing inspections

If you deal with Affordable Housing, you are probably familiar with the inspection standards that go along with it. REAC (Real Estate Assessment Center) was created by HUD to impart Uniform Physical Condition Standards (UPCS) to ensure a dwelling is “decent, safe, sanitary, and in good repair”.  HUD has now re-examined REAC’s inspection standards and …

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Maintenance Shouldn’t Be a Chore: Addressing pain points in your maintenance operations

Let’s face it – traditional maintenance can feel like a never-ending chore. Reactive repairs, misdiagnosed emergencies, disorganized workflows, and inefficient communication leave everyone frustrated. Technicians are battling backlogs, managers are drowning in paperwork, and tenants are left waiting in the lurch. How can you overcome these recurring challenges? From Reactive to ProactiveShifting the focus from …

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